Privacy Policy

1. Introduction

At HAREWA ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fashion-tech platform.

By using our Platform, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account (name, email address, password)
• Make a purchase (billing address, shipping address, payment information)
• Use our AI Stylist (style preferences, body measurements, fashion interests)
• Submit custom design requests (design specifications, measurements)
• Contact customer support (communication history)
• Subscribe to our newsletter (email address)

2.2 Automatically Collected Information

When you access our Platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (approximate geographic location based on IP address)
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as social media platforms if you choose to connect your account, payment processors, and analytics providers.

3. How We Use Your Information

We use the information we collect to:

• Process Transactions: Fulfill orders, process payments, and arrange shipping
• Provide AI Services: Generate personalized fashion recommendations and style suggestions
• Improve Our Platform: Analyze usage patterns and enhance user experience
• Communicate: Send order confirmations, shipping updates, and customer support responses
• Marketing: Send promotional emails, newsletters, and personalized offers (with your consent)
• Security: Detect and prevent fraud, unauthorized access, and other illegal activities
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, including:

• Payment processors
• Shipping and logistics companies
• Email service providers
• Analytics and marketing platforms
• Cloud hosting providers

4.2 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

When required by law, court order, or to protect our rights, property, or safety.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and settings
• Understand how you use our Platform
• Personalize content and advertisements
• Analyze traffic and user behavior

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Platform.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and assessments
• Access controls and authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation on how we process your data
• Object: Object to processing of your personal information

To exercise these rights, please contact us at admin@harewa.com. We will respond to your request within 30 days.

9. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Platform, you consent to the transfer of your information to these countries.

11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at admin@harewa.com.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

You also have the right to lodge a complaint with your local data protection authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Platform with a new "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: